AW
Andrew W

1 reviews | Active since Dec 2019

03 Dec 2019, 19:01

Selling a product that does not work!

Quick to sell fibre internet. Though terrible to supply the fibre. The router came quickly, but they blaming Frogfoot in Somerset West for the poor service. Frogfoot do not like you calling them btw... and they say it is Vodacom. I do not care who's fault it is. I pay Vodacom for internet which I am not getting. For more than a week now!

I have yet to get a constant unbroken supply of internet for a month.

Put in a order to cancel my service and go with someone who knows how to provide a service.

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2019, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team