DD
Dominic D

1 reviews | Active since Jul 2015

19 Nov 2015, 17:06

Sell your soul to the Devil but not Vodacom

What a disgusting company to have any dealings with. Scenario. Out of the country for longer than planned. Phone Vodacom and Cell C. Ask them both to freeze accounts until I get back. The result. <br> <br> Cell C freezes acounts. I get back. I Pay and Whamo - back on line in 30min.<br> <br> Vodacom. <br> Soft Locks the account. <br> Hard Locks the Account. <br> Deletes numbers off their system. <br> <br> Then they charge me R63 per sim card to get them numbers op and running (Although they sold some ******* like SimSwop insurance to me). <br> <br> They also charge you R280 per contract to reinstate the numbers THEY deleted without notice. The biggest B**** of the lot is that it takes them 6 weeks to do this. Insiders in Vodacom tells me it takes 40 sec. Once again Vodacom just loves waving its pathetic little Harry Potter wand around to get a feeling of Power. <br> <br> As mention before. They have no desire to solve problems but only to escalate them to a stage where you are so upset and financially ruined that you ask GOD why you were ever so stupid as to do business with them. <br> <br> USE ANYONE ELSE BUT not Vadacom. <br> <br> Cell C - R0.00 expense. Vodacom - R1173 and weeks with NO Service. JUDGE FOR YOUR SELF

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Replies (1)
Vodacom
Vodacom's reply19 Nov 2015, 21:14
Official
Hello Domininc ,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team