1 reviews | Active since Jul 2015
Sell your soul to the Devil but not Vodacom
What a disgusting company to have any dealings with. Scenario. Out of the country for longer than planned. Phone Vodacom and Cell C. Ask them both to freeze accounts until I get back. The result. <br> <br> Cell C freezes acounts. I get back. I Pay and Whamo - back on line in 30min.<br> <br> Vodacom. <br> Soft Locks the account. <br> Hard Locks the Account. <br> Deletes numbers off their system. <br> <br> Then they charge me R63 per sim card to get them numbers op and running (Although they sold some ******* like SimSwop insurance to me). <br> <br> They also charge you R280 per contract to reinstate the numbers THEY deleted without notice. The biggest B**** of the lot is that it takes them 6 weeks to do this. Insiders in Vodacom tells me it takes 40 sec. Once again Vodacom just loves waving its pathetic little Harry Potter wand around to get a feeling of Power. <br> <br> As mention before. They have no desire to solve problems but only to escalate them to a stage where you are so upset and financially ruined that you ask GOD why you were ever so stupid as to do business with them. <br> <br> USE ANYONE ELSE BUT not Vadacom. <br> <br> Cell C - R0.00 expense. Vodacom - R1173 and weeks with NO Service. JUDGE FOR YOUR SELF
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
