RG
Rina G
1 reviews | Active since Oct 2017
13 Feb 2018, 10:55
Selfoon Rek
Ek het n selfoon ****rak gehad en het tans geen inkomste kry tans net SASSA ek het met vodacom gereel vir afbetaling en nou bel n dame van n regs kantoor en sy is baie ongeskik dit is hoekom ek die foon dooddruk as sy bel ek kan net R50 n maand bekostig ek het niks bly tans by my dogter in Vryburg so asb help my om dit te aanvaar anders het ek geen ander oplossing baie dankie
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Feb 2018, 12:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2018, 12:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
RG
Rina G's updateReviewer Update
13 Feb 2018, 14:29Baie dankie waardeer dit as iemand net my omstandighede sal verstaan
RG
Rina G's update13 Feb 2018, 14:29
Reviewer Update
Baie dankie waardeer dit as iemand net my omstandighede sal verstaan
Vodacom's replyOfficial
26 Mar 2018, 13:46Dear Rina,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Please note that your request has been escalated to our Legal Department in order to be in contact with you to provide feedback.
Regards,
Vodacom Consumer Website Team
Hafiza Sydow
Best regards,
Vodacom's reply26 Mar 2018, 13:46
Official
Dear Rina,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Please note that your request has been escalated to our Legal Department in order to be in contact with you to provide feedback.
Regards,
Vodacom Consumer Website Team
Hafiza Sydow
Best regards,