Self-RICA another Vodacom failure.

Self-RICA does not work. Vodacom customer "care" do not seek to advise why it does not work or try to resolve the problem. No instead they just keep saying you have to go into a store to resolve. After trying to RICA four (4) new SIM cards, using two different Vodacom accounts through the VodaPay app, nothing works. After going through multiple customer "service" channels, every single person fails to take ownership of the failure of the service.

As can be seen from Vodacom's ********** rating, and their inability to improve their business, it should be every South African's goal to collapse Vodacom. We deserve a better class of service provider; not this indefensible organization.