Seems Vodacom doesn't need my business anymore

Seems like I'm been punished for voicing my frustration and issue with Vodacom. Vodacom has now completely blocked all my numbers, can't receive calls, sms nor load airtime. The consultant called on Tuesday, promised they escalate my issue. I called in 9 times on Wednesday to follow up and promises were made and still nothing has been done. I started calling Vodacom 1949 on the 11th May seeking assistance and today it's the 21st still having the same problem. Now, make me understand what kind of service is this from Vodacom. I've been a loyal customer for over 21 years and this is the treatment one receives, clearly it's a sign that Vodacom no longer values me as a customer

Vodacom must be the worst thing to happen in my life. The pathetic service. How can you try reach out to me when all my lines are blocked. Explain that to me, I use the number to apply for jobs and since I haven't been able to receive any calls for a while now, what must happen, who is going to pay for my Vodacom account account. I have possibly lost out on job opportunities since employers/recruitment agencies are unable to contact me. What must happen now Vodacom. Please explain