KK
Katlego K
1 reviews | Active since Oct 2020
25 Mar 2022, 23:07
Seèms to be sharing phone numbers with
Please help me. I am in the process with a sim swap ***** case with vodacom. Now my number is answered by a lady I don't even know. When I use my number to make calls, it is going through as normal. I can't recieve calls. Am I sharing the number or my calls are been diverted? Please let me know. I don't want the sim swap to happen again.
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Replies (2)
Vodacom's replyOfficial
26 Mar 2022, 12:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Mar 2022, 12:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KK
Katlego K's updateReviewer Update
26 Mar 2022, 14:00Good afternoon,
Thank you for getting back to me. I appreciate the feedback.
I was wrong by thinking hat I might be sharing the number. I have removed all the call diverts and all is working fine.
Apologies for the inconvenience. I should have first checked if there are diverts. I hope you will forgive. I just panicked as I lost a lot of money with the sim swap ***** that happened earlier this month
Thank you for getting back to me. I appreciate the feedback.
I was wrong by thinking hat I might be sharing the number. I have removed all the call diverts and all is working fine.
Apologies for the inconvenience. I should have first checked if there are diverts. I hope you will forgive. I just panicked as I lost a lot of money with the sim swap ***** that happened earlier this month
KK
Katlego K's update26 Mar 2022, 14:00
Reviewer Update
Good afternoon,
Thank you for getting back to me. I appreciate the feedback.
I was wrong by thinking hat I might be sharing the number. I have removed all the call diverts and all is working fine.
Apologies for the inconvenience. I should have first checked if there are diverts. I hope you will forgive. I just panicked as I lost a lot of money with the sim swap ***** that happened earlier this month
Thank you for getting back to me. I appreciate the feedback.
I was wrong by thinking hat I might be sharing the number. I have removed all the call diverts and all is working fine.
Apologies for the inconvenience. I should have first checked if there are diverts. I hope you will forgive. I just panicked as I lost a lot of money with the sim swap ***** that happened earlier this month