AC
Angelo C

1 reviews | Active since May 2018

16 May 2018, 14:02

Seems like Vodacom is *****ing my data !

Dear All.

I have been experiencing problems with Vodacom pay as you go vouchers. I have spent R300 in the last 2 days on loading data just to have it wiped out within 1 hour. this has happened to me 4 times totaling the above amount.

What is happening!

There has been no news stating there are any problems with loading vouchers and data/ airtime being wiped out.

It is ridiculous - I cannot use watsapp, make calls, etc.

0
Replies (2)
Vodacom
Vodacom's reply16 May 2018, 14:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 May 2018, 07:52
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)