Seems like Vodacom employ ********!

I have been a client of Vodacom for more that 20 years! Mabey its time to move on..... I was not aware that Vodacom employed ******** at their call centres. I got a call from Vodacom Call centre. They had my ID number and other personal information. The lady said it was only a curtesy call to thank me for being a good client for so long and Vodacom would like to thank me by giving me some free airtime. She also said that I can upgrade. I said in no uncertain terms. "I do not want to upgrade or change my contract in any way at all!!" Come end of month I got R0.00 airtime and 53Gig of data!!! I do not even use 500meg per month. So I went to the Vodacom shop and they told me that my contract have been changed to a data contract! Needless to say I AM FURIOUS!!!! I want it changed back immediately. According to them they can not do it. So: Vodacom if this is the service I get after more that 20 years, it is maybe time for me and my family to move over to another network. And get rid of your people at the call centres that are ******** people and changing their contracts without their permission. My contract period have run out, I can cancel my contract at any time!