JN
Jaco N

1 reviews | Active since Mar 2009

02 Jun 2016, 09:12

Seems like they all Clueless

<p>I upgraded the 23rd of May 2016 and can I just say what a desaster from the begining, firstly I got the phone 5 days later after the website states if it is orde before 12 it will be delivered the next day to this I got a response oh we have a new system and it cannot be done till all the kinks are sorted with the system. the upgrade I selected was with a once off 10gigs of data and a speaker and a edcuational voucher I waited till the firest for the new deal to kick into place and to my surprise no data I called two days in a row each call taking about 20 to 40 mins and no one can assit me as to why the data was not given to me. I am fedup with the service and I am being send all over so now I will make use of this tool maybe I get the correct person to call me and get this sorted. </p>

0
Replies (1)
Vodacom
Vodacom's reply02 Jun 2016, 09:15
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team