seems like - ***** -
Vodacom debited my a/c which is in credit .<br> ********ly Debited my a/c for R129.oo for an amount I never signed for or agreed to their terms & conditions. <br> Customer Care said via email that they would sort it out.. <br> Seems like Vodacom seem unable to do what they are lawfully supposed to do.<br> <br> This in my mind seems to point to ***** that they are trying to cover up!<br> This points to a very poor customer care vodacom system!
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Vodacom's replyOfficial
08 Sept 2015, 09:29Hello hcbnet,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply08 Sept 2015, 09:29
Official
Hello hcbnet,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM