HP
Hilton P
1 reviews | Active since Jun 2016
23 Jun 2016, 06:27
SEEING RED!!
<p>I received a recycled number with my new contract a few months ago and since day one I have been plagued by sms's, calls for either debt or random other ********** Whenever I explain to them, that I am not the person they are looking for, it seems to me it motivates them more. I have been to Vodacom and all they tell me is that I have to pay to get my number changed? Why should I pay for a new number when should be getting one for signing up to a NEW contract? I am paying for "second hand" contract. This is ridiculous. I get woken up early for nother mans debt. PLEASE FIX THIS ISSUE! </p>
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Vodacom's replyOfficial
23 Jun 2016, 06:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jun 2016, 06:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,