SECURITY QUESTIONS

I CALLED THE VODACOM CALL CENTRE TO QUERY SOMETHING A FEW MOMENTS AGO ON MY CONTRACT. I SPOKE TO LUMKA WHO WAS ABSOLUTELY UNHELPFUL. SHE ADVISED THAT SHE WILL ASK ME SECURITY QUESTIONS TO WHICH I OBVIOUSLY OBLIGED, SHE THEN ASKED ME IF I HAVE ADDITIONAL SERVICES ON THE ACCOUNT WHICH WAS THE ACTUAL REASON THAT I CALLED TO QUERY, WHEN I SAID I DONT KNOW SHE SAYS THE SYSTEM ADVISED THAT THAT I AM ANSWERING INCORRECTLY. HELLO I GAVE MY IDENTITY NUMBER, WHAT MORE IS REQUIRED, CAN I NOT QUERY THE DISTASTEFUL SERVICE I AM RECEIVING WITH VODACOM!!!!!! THIS IS A NEW CONTRACT THAT I TOOK ON SATURDAY AND I AM ALREADY HAVING PROBLEMS. I CAN AND WILL CANCEL ALL DEALINGS WITH VODACOM! I AM EXTREMELY DISPLEASED WITH LUMKAS ATTITUDE! CALL ME TO CORRECT THIS, DO NOT SEND ME E-MAILS!