EK
Eloise K

1 reviews | Active since Sept 2013

21 Jan 2016, 16:52

SECOND TIME WITH THIS ISSUE

To whom it may concern,<br> <br> My data did not load once again, I have had this problem before, please see below. <br> This is quite unacceptable as I get the confirmation message, but end up with no airtime or DATA. :-(<br> <br> <br> I uploaded a 30 day 1 GB Data bundle yesterday as I always do. After I received the confirmation SMS, I went on as normal using my data.<br> <br> But today when I checked my balance, I found that I have 0.1 MB and all of my airtime has been used, to my complete shock and dismay,<br> <br> I do not have time, to double check to see if DATA has been loaded every time I upload my account.<br> <br> Especially since I received the confirmation SMS? What now?!<br> <br> Please check, and fix this problem.<br>

0
Replies (1)
Vodacom
Vodacom's reply22 Jan 2016, 08:49
Official
Hello Ello Xray Eyez,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,