Second time - same fight! :(

After being with Vodacom for at least the last 10 years: Last year I discovered Vodacom had linked a telephone number to my account and were deducting the monies owing on that account from my bank account by debit order. After lots of getting affidavits and sending to Vodacom, lots of grey hair and telephone calls they resolved and refunded what they thought was due (which I do not agree with but let it go).<br> Today - on checking my bank account they have linked this ********** phone number yet again to my account and have been taking monies off my bank account to pay this number yet again.<br> On phoning 082 111 from my office phone I spoke to a lady who advised she would put me through to the accounts department - 14 and a half minutes later I was cut off.<br> So, now this whole process starts again.<br> I am not impressed with Vodacom and am due for my upgrade in the next few months and will seriously be reconsidering my options with other service providers.