1 reviews | Active since Jun 2013
SECOND TIME OCCURING!
Vodacom,<br> <br> Here we go again, my account was billed on the 31st as usual and as per the contract but my 2G data bundle is still not loaded in my modem as at the 06th. I did not sign up to remind yourselves of your contractual obligations, as I do not send you a reminder to bill my account. This is technically a breach of contract by yourselves and I will get this contract terminated with this being the second occurrence. <br> <br> You are hereby required to sort this mess out immediately or I will have no choice but to get this contract terminated on the basis of breach by yourselves, clearly my business is not appreciated here. The balance of 1G that is currently in my modem is to be carried over to the next month meaning when you load the 2G for this month I will end up with 3G, this has been the case ever since. I am mentioning this because last month my data balance was removed and I started with only 2G, this is unbecoming as I have paid for this data and chose not to use it.<br> <br> I await your prompt response in this regard.<br> <br>
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
