Second review about bad service from Vodacom regarding incorrect

Dear CEO Shameel Joosub. Please re-think the way you deal with problems that your clients are experiencing. I received a bill of R5722.69 dating from September 2020. They were only digging trenches at that time. Vodocom has the ability to see that I only recieved fibre on the 4th of March 2021. I have been trying to get this bill sorted out from the 6th of April. I have made 25 calls from the 6th of April regarding incorrect billing. I should only be charged for 4 March 2021 to date. Hafiza is still apparently dealing with this from then until now. I called in to find out what amount to pay and find that nothing has been resolved. There is no follow up communication from your side. I send a review on hello peter and received a response that someone will call me back. But am still waiting for that call. My account number is I ***. If you see it fit to assist or intervene please do. I am going to escalate this to the telecommunications ombudsman today also.