SECOND FIBRE VODACOM COMPLAINT 3 WEEKS LATER NO TECHNICIAN

We have been a vodacom fibre customer since the 1st of October 2020. Up to today 15 October we have had no feedback or response from vodacom. We have been struggling with coverage and have coverage with a 20mbps upload and 20mbps download R899pm for 3 weeks now. We made several calls holding for 20 minutes listening to music with no help. We logged a call on the 9th of October asking for a technician to come assist us. Today is the 15th of October still no technician. Fibre has a 30meter coverage so now we are told to get a wifi extender. Just more money and zilch customer service. Worst fibre provider we have had. We feel like cancelling this whole ridiculous contract. Nothing but agony with this.fibre. Vodacom doesnt give customer service at all. They do not respond. We have spoken to Megan and Nathi about this situation and yet 3 weeks later still the same issue.