Second Complaint , same issue

The most horrific service ever! lies and lies...

This is the second complaint on the same matter... where do i even start. Maybe Just Stay away from Vodacom period. They even tried to blame clear access for their incompetence. my only question is why are Vodacom so competent at closing your line if you haven't paid but take forever to activate a paying customers line... As soon as my other line is up im OUT!

1. was told that its 30 days to activate the line 2. Was told its 24-72 hours to activate line 3. was told i have to call clear access to activate line 4. was told by Mbali that Vodacom doesn't give reference numbers for calls 5. Clear Access says no all good on our side why would they say call us 6. Vodacom asks me to send pictures (sent to two people) 7. i complain and am called by a rude chap who says nothing but do you want me to escalate or cancel 8. call vodacom , nothing changes. they are escalating , the team is working on it

what foolery