Second Complaint - Same issue!

I am done with Vodacom. This is the second month in a row where Vodacom has debited my bank account for an amount significantly higher than what is reflected on my MyVodacom online bill. I have been debited R659 rand this month, whereas my online account for my two sims reflects, R326.50 and R104 rands respectively. I asked Vodacom last month when they did this to please EMAIL me a bill monthly. They have failed to do so. I phoned the call centre from work today and after explaining the whole situation, the consultant confirmed what I was seeing on the bill and then transferred me to someone else, leaving me on hold. We were then cut off. I cannot continue trying to phone Vodacom like I did last month. I find the service appalling.