Second complaint no joy

This is the second complaint to Hello Peter. Vodacom deducts the monthly via debit order ...happily and yet cannot or does not care whether I get an invoice or not.<br> The Vodacom customer service duly called me to tick the box after the complaint to Hello Peter 3 weeks ago so they can say they have handled the complaint. But I still do not have an invoice!! I am out of pocket over R10000 because I cannot claim the amount back from my company..<br> What is so complicated about receiving an electronic bill?. I am sure that Vodacom is totally happy because they have their money , and dont really care about their customers needs