1 reviews | Active since Jan 2018
SD card ****** while device in for warranty repair
My 16gb sd card was ****** whilst my device was booked in for a warranty repair. Indifferent and arrogant Manager at vodacom kolonnade maintains it should have been removed by myself prior. This procedure was not explained to me at the time. I demand my SD card back or a New one .
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Diane
As discussed, feedback has been provided.
Regards,
RJ
Hi Diane
As discussed, feedback has been provided.
Regards,
RJ