RM
Refilwe M
1 reviews | Active since Feb 2015
03 Feb 2015, 10:05
Screen Repair
From my knowledge ADH claim offers 2 free screen repairs or 2 free water repair or 1 free screen repair or 1 water repair per phone this is specially made for samsung S4 users. I only took my phone for screen repair once but to my surprise when i took it for the second time for a screen repair they told me that they cant fix my phone i have to pay R6000, so i want to know what happened to a free screen repair that i am left with. And to my surprise the are only telling me this on the 3rd of february wherelse i took my phone on the 18th January to them
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Vodacom's replyOfficial
03 Feb 2015, 10:51Hello refilwemojafi,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Feb 2015, 10:51
Official
Hello refilwemojafi,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team