LB
Lindsay B

1 reviews | Active since Oct 2011

31 Aug 2015, 09:40

Screen Protector

further to my previous complaints i have but one more. the phone was replaced by a new phone. the original had a R200 screen protector. the replacement does not. i would like to be reimbursed for the screen cover.<br> the new phone seems to be working but not on the correct setting - LTE has to be turned off. i even disd a simswap (cost R63 - for which i should be reimbursed also) as i was told the phones cant all be faulty - it must be the sim card. vodacom are currently in the process of testing my number.

0
Replies (1)
Vodacom
Vodacom's reply31 Aug 2015, 09:54
Official
Hello LindsayEllisB,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,