LB
Lindsay B
1 reviews | Active since Oct 2011
31 Aug 2015, 09:40
Screen Protector
further to my previous complaints i have but one more. the phone was replaced by a new phone. the original had a R200 screen protector. the replacement does not. i would like to be reimbursed for the screen cover.<br> the new phone seems to be working but not on the correct setting - LTE has to be turned off. i even disd a simswap (cost R63 - for which i should be reimbursed also) as i was told the phones cant all be faulty - it must be the sim card. vodacom are currently in the process of testing my number.
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Replies (1)Vodacom's replyOfficial
31 Aug 2015, 09:54Hello LindsayEllisB,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply31 Aug 2015, 09:54
Official
Hello LindsayEllisB,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
