screen insurance

<p>I took up my vodacom contract on the 27/09/15 which was a Huawei G7 + Free Screen Insurance (which is stated on my contract document). I dropped my phone and the screen shattered, the phone still turns on and everything works perfectly. The LCD is fine only screen needs to be replaced. I booked my phone in on the 07/08/16 at the vodacom store that i took up my contract, the consultant confirmed that the phone was working , charging , camera works, sound works, charging & no scratches, chips, physical damage and everything works perfectly.</p> <p>I received a call from the vodacom stating i need to pay R2700 to repair my phone, and there refuse to assist me saying i need to pay that R2700 to repair my phone which had a small crack. I even went in to the shop which there unable to assist me. I been calling so many different vodacom numbers for help but still nothing.</p> <p>Please guys i need assists asap my Job Number (repair no.) ********** 5 , Thank You !</p>