1 reviews | Active since Aug 2018
SCORNED VODACOM CUSTOMER.
Alright, so since you guys want to be petty, let's do this again.
I need you guys to explain to me why you're making me pay for something for 4 years when even when my contract has ended in 2015 and I had already told you to close it. I went to your branch at Eastgate where I got the damn sim card and guess what your stupid people told me? That I should call and there's nothing they can do. Now, I'm under credit bureau. I spoke to one person who told me that you'd reimburse me for all the times that I have not used the sim card because YOU DECIDED TO BLOCK THE SIM CARD A FEW MONTHS BEFORE THE CONTRACT ENDED. OF WHICH I NEVER USED EVER SINCE. I NEVER GOT REIMBURSED, INSTEAD, I KEPT GETTING CALLED THAT IM OWING YOU MONEY WHEN MY CONTRACT ENDED, THE PHONE STOPPED WORKING IN 2016 AND THE SIM CARD GOT BLOCKED BY YOU GUYS IN 2015. FIX THIS ****! IM TIRED OF YOU EVIL ****S!
REGARDS, A SCORNED CUSTOMER
Best regards,
Best regards,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know should you need further assistance, alternatively contact our Legal Team on *** or email *** for further assistance.
Vodacom Consumer Website Team
Best regards,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Kindly let us know should you need further assistance, alternatively contact our Legal Team on *** or email *** for further assistance.
Vodacom Consumer Website Team
Best regards,
