JM
Jeffrey M
1 reviews | Active since Apr 2019
03 Jun 2019, 05:21
Scant concern for community safety at unlocked cell mast premises
Numerous alerts since earlier this year, of your Noordgesig, Soweto, mast premises, remaining open due to vandalism, is being met with scant attention, as your technical department repeatedly seal the gates with flimsy plastic material. Staff at the adjacent primary school have their hands full in keeping curious and playfull learners from entering the radiation and electrical shock hazard area, left exposed by opened gates.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
03 Jun 2019, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2019, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Jun 2019, 14:51Dear Jeffrey,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Vodacom's reply04 Jun 2019, 14:51
Official
Dear Jeffrey,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have tried contacting you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim). Regards Consumer Website Team(SA)
JM
Jeffrey M's updateReviewer Update
04 Jun 2019, 21:36Good day
Apologies for not taking calls during the day, as I was writing exams.
Closing the call without resolving the issue is not helpful either, as I mentioned that this is not the first time I have raised concerns iro of the open mast premises - I actually submitted pics on both your Twitter and FB Messenger pages.
I have checked tonight and the status quo remains unresolved - there are no locks on the gates. I took the liberty of pushing the gates closed.
The caretaker at the adjacent sportsgrounds has expressed concern that vandals will saw off both pallisade gates for s**** metal if its not properly locked.
The mast tower is located in Bergroos, corner Station Roads, Noordgesig, Soweto.
Jeffrey
Apologies for not taking calls during the day, as I was writing exams.
Closing the call without resolving the issue is not helpful either, as I mentioned that this is not the first time I have raised concerns iro of the open mast premises - I actually submitted pics on both your Twitter and FB Messenger pages.
I have checked tonight and the status quo remains unresolved - there are no locks on the gates. I took the liberty of pushing the gates closed.
The caretaker at the adjacent sportsgrounds has expressed concern that vandals will saw off both pallisade gates for s**** metal if its not properly locked.
The mast tower is located in Bergroos, corner Station Roads, Noordgesig, Soweto.
Jeffrey
JM
Jeffrey M's update04 Jun 2019, 21:36
Reviewer Update
Good day
Apologies for not taking calls during the day, as I was writing exams.
Closing the call without resolving the issue is not helpful either, as I mentioned that this is not the first time I have raised concerns iro of the open mast premises - I actually submitted pics on both your Twitter and FB Messenger pages.
I have checked tonight and the status quo remains unresolved - there are no locks on the gates. I took the liberty of pushing the gates closed.
The caretaker at the adjacent sportsgrounds has expressed concern that vandals will saw off both pallisade gates for s**** metal if its not properly locked.
The mast tower is located in Bergroos, corner Station Roads, Noordgesig, Soweto.
Jeffrey
Apologies for not taking calls during the day, as I was writing exams.
Closing the call without resolving the issue is not helpful either, as I mentioned that this is not the first time I have raised concerns iro of the open mast premises - I actually submitted pics on both your Twitter and FB Messenger pages.
I have checked tonight and the status quo remains unresolved - there are no locks on the gates. I took the liberty of pushing the gates closed.
The caretaker at the adjacent sportsgrounds has expressed concern that vandals will saw off both pallisade gates for s**** metal if its not properly locked.
The mast tower is located in Bergroos, corner Station Roads, Noordgesig, Soweto.
Jeffrey
JM
Jeffrey M's updateReviewer Update
01 Jul 2019, 15:54Thanks for firmly securing the mast premises with a heavy-duty padlock.
The replaced mobile generator is a drawcard for ******* and dictates that entry to the tower premises should be revised to, from inside the adjacent sports grounds, as an additional hurdle to ********* who will surely be back; bearing in mind that they used professional cutting equipment to enter the premises to snitch the generator and batteries on previous occasions.
The replaced mobile generator is a drawcard for ******* and dictates that entry to the tower premises should be revised to, from inside the adjacent sports grounds, as an additional hurdle to ********* who will surely be back; bearing in mind that they used professional cutting equipment to enter the premises to snitch the generator and batteries on previous occasions.
JM
Jeffrey M's update01 Jul 2019, 15:54
Reviewer Update
Thanks for firmly securing the mast premises with a heavy-duty padlock.
The replaced mobile generator is a drawcard for ******* and dictates that entry to the tower premises should be revised to, from inside the adjacent sports grounds, as an additional hurdle to ********* who will surely be back; bearing in mind that they used professional cutting equipment to enter the premises to snitch the generator and batteries on previous occasions.
The replaced mobile generator is a drawcard for ******* and dictates that entry to the tower premises should be revised to, from inside the adjacent sports grounds, as an additional hurdle to ********* who will surely be back; bearing in mind that they used professional cutting equipment to enter the premises to snitch the generator and batteries on previous occasions.