Scandalous Warranties

I have Blackberry Z30 on contract since January 2015. It has been well looked after and in a very good condition until now where I have to put it on speaker for the caller to hear me. I took it to Vodacom Cresta for repairs and they advised that microphone has given up and would require experts from Vodacom repair centre. I followed up on the 11th day after booking it in and was shocked to hear about a replacement quote for +R5000 which you expect me to pay for a new phone. When questioning the warranty I am told about water damage which has never happened and went as far as accusing that I probably had it in a steamy bathroom. This is a cheapest and despicable excuse by your company to ***** the public. .. Considering the number of complaints regarding your warranties, your scandalous practise is prominent and the next victims will be the willing victims. <br>