1 reviews | Active since May 2016

05 Dec 2019, 10:55

********s

I have received spam calls and threatening calls from agents supposedly acting on behalf of Summer Shake Up Reward. The caller asks simple questions then says you are a winner. You are asked to take the sms you receive to a bank where you will get 2 envelopes. The first with your R 25 000.00 prise from Pick & Pay the other with instructions on picking up your free phonrefrom Vodacom. The next question is which outlet are you going to use to donate from. The donation amount is dependant on working status. I asked for details of the manager as this was obviouisly a ****. I tried to call the manager but could not get through. I received a call back but this time it was supposedly the crimes unit of the police and a man again supposedly a captain said a docket had been opened as I made calls on 11/11 to an call girl. At this stage I ended the call. Time and energy wasted Numbers are *** and ***. I have blocked both numbers

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2019, 10:59
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team