TM
Tsholofelo M
1 reviews | Active since May 2017
11 Sept 2019, 13:57
******** USERS TO TAKE DATA ADVANCE
It is very wrong that you take advantage of people while they are browsing. Please stop sending me options for advance while I am browsing because now I have taken 70 MB advance by mistake while i have data. I wanted to select continue browsing but instead it gave me data. I will stop using Vodacom if you continue taking advantage of the users. Riddance!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Sept 2019, 07:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2019, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Sept 2019, 10:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply19 Sept 2019, 10:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
TM
Tsholofelo M's updateReviewer Update
19 Sept 2019, 11:15Nothing was resolved, I still wait for the day Vodacom will be taken to court and fined for unfair practices.
TM
Tsholofelo M's update19 Sept 2019, 11:15
Reviewer Update
Nothing was resolved, I still wait for the day Vodacom will be taken to court and fined for unfair practices.