LT
Ludwig T
1 reviews | Active since Nov 2019
15 Mar 2023, 22:35
******** me again after admitting guilt
Vodacom debited me after I canceled for 15 consecutive months. After proofing I canceled they refunded me to my new bank account. Now they want ahead and started debuting my new bank account again, after admitting mistake, refunded, and no debit again with no authority.
As a lawyer I can tell you they broke several laws here, and now they have gone too far. They **** honest people on a daily basis. Luckily I have all my call recordings and email trail. Never have I experienced such a ******* bunch.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
16 Mar 2023, 08:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2023, 08:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LT
Ludwig T's updateReviewer Update
16 Mar 2023, 10:49I've submitted all your call recorings, (where you took 2 hours and 34 mins to allow me to cancel) as well as the proof I canclled in 2020, and proof that you debit me then again after apologizing and refunded me to NEWS24 and have a meeting with them at 4 tomorrow.
This will now become public! you ***** peoples money and get away with it. NOT TODAY!
This will now become public! you ***** peoples money and get away with it. NOT TODAY!
LT
Ludwig T's update16 Mar 2023, 10:49
Reviewer Update
I've submitted all your call recorings, (where you took 2 hours and 34 mins to allow me to cancel) as well as the proof I canclled in 2020, and proof that you debit me then again after apologizing and refunded me to NEWS24 and have a meeting with them at 4 tomorrow.
This will now become public! you ***** peoples money and get away with it. NOT TODAY!
This will now become public! you ***** peoples money and get away with it. NOT TODAY!
LT
Ludwig T's updateReviewer Update
16 Mar 2023, 15:45still waiting
LT
Ludwig T's update16 Mar 2023, 15:45
Reviewer Update
still waiting
LT
Ludwig T's updateReviewer Update
17 Mar 2023, 09:47They have not assisted. I asked several questions which has NOT been answered!
LT
Ludwig T's update17 Mar 2023, 09:47
Reviewer Update
They have not assisted. I asked several questions which has NOT been answered!
LT
Ludwig T's updateReviewer Update
24 Mar 2023, 14:42and im still waiting. STILL NO FEEDBACK
LT
Ludwig T's update24 Mar 2023, 14:42
Reviewer Update
and im still waiting. STILL NO FEEDBACK