******** into upgrade a contract

Hi, I want to thank you from the bottom of my heart into ******** my mom into renewing her contracts and then ***** her airtime after the upgrade. She has been phoning non stop 1459 and 1458. Every time she will hear " I will walk now to the person who dealt with this and this person will phone you back. " I can give you Cheslin, Ntombi etc etc. Everytime a team leader gets involved, but not getting back to my mom. Now she has been given R150 airtime to get her mouth shud in stead of almost or just over a R1000 - not sure about the amount. At least Vodacom have her down with a contract for another two years. The ******** took place on the 30th of January 2019 at 09H48 from ********** 277 if someone will bother to listen to the recording. If someone really cares about service, please contact my mom on ********** 230 - or wait - maybe Vodacom just don't care or better, the post will be deleted from facebook. According to the website Vodacom is committed to the highest standards of business integrity, ethics and professionalism - then put your money where your mouth is and respond to this query