MS
Mx S
1 reviews | Active since Mar 2018
11 Apr 2020, 15:58
********! *****ing from clients!
AGAIN after months Vodacom ****s me! I buy data. Select option to buy data, for 7 days and then get only 1 option 1) 1GB for R12. I select and then the sms says the 1GB only valid until midnight tonight? After about 2 hours of doing nothing still no data. Not even the 1GB for the day. I phone. Tshidi says she will call back within ONE hour. She never phones so I must call again. Quickly Vodacom gives me money back but refuse to give me what I bought. Then also don give me R12. Only R10. ********! How many people do they get to buy this because there is no other option and then have to buy data again the next day? I want my 1GB data for R12!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Apr 2020, 16:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2020, 16:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Mx S's updateReviewer Update
15 Apr 2020, 11:08*****! Shirley is saying the 1GB eas allocated after Tshidi confirmed it wasnt. I have the sms from Saturday that there was no data.
Now we have an sms saying sorry for the wrong date but still nothing allocated? When is this supossed consultant you refer to above going to call me? Vodacom you are a bunch of *****!!!
Now we have an sms saying sorry for the wrong date but still nothing allocated? When is this supossed consultant you refer to above going to call me? Vodacom you are a bunch of *****!!!
MS
Mx S's update15 Apr 2020, 11:08
Reviewer Update
*****! Shirley is saying the 1GB eas allocated after Tshidi confirmed it wasnt. I have the sms from Saturday that there was no data.
Now we have an sms saying sorry for the wrong date but still nothing allocated? When is this supossed consultant you refer to above going to call me? Vodacom you are a bunch of *****!!!
Now we have an sms saying sorry for the wrong date but still nothing allocated? When is this supossed consultant you refer to above going to call me? Vodacom you are a bunch of *****!!!
MS
Mx S's updateReviewer Update
28 Apr 2020, 14:04This was for a different complaint because there is more than one.
MS
Mx S's update28 Apr 2020, 14:04
Reviewer Update
This was for a different complaint because there is more than one.