TN
Thuto N
1 reviews | Active since Nov 2019
18 May 2022, 12:32
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My debit order was unpaid for the month of April. Mind you this is the first time I have ever defaulted on this comtract. Does Vodacom not decided that they will debit me for the outstanding amount as well as some unpaid charge of R188. This means I am going to pay R500 for the month of May!!! How ********* can a business get??? My debit order is R199, couple that with this supposed R188. I'm literally paying two debit orders!!!! Totally unacceptable!!!!
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Replies (1)Vodacom's replyOfficial
18 May 2022, 14:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 May 2022, 14:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
