******** and ***** with horrible service. Should have left when I had the chance

************* ***** and ********! and Horrible service! I should have just cancelled my contract with you like I planned. Your retention department offered me an upgrade deal in October with a data subscription service as part of the deal. Then 1 month later you just remove it and now expect me to stay. Expect a complaint to the consumer goods and services ombud if you don't correct this. You falsely lure me into a deal and then change it 1 month after. This is not okay! On top of that I try and phone you to correct it and then I waste 1 hour talking to about 8 different consultant who each do nothing and just put me through to the next.