ZX
Zamantuli X
1 reviews | Active since Mar 2018
31 Oct 2022, 14:31
******** and *****! REFUND ME!
Vodacom deducted R1015.27 in August and refunded me R701.98 in September and I was told to wait for the rest and still on the 1st they deduct and I have to reverse and the bank charges charge me when you debit and I reverse. Worse you don’t call not email nor pay my money.
HOW DO YOU CLOSE TICKETS AS RESOLVED WHEREAS I HAVE NOT RECEIVED MY REFUND!!!!
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Vodacom's replyOfficial
31 Oct 2022, 16:10 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2022, 16:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team