KN
Ketan N
1 reviews | Active since Dec 2021
03 Nov 2022, 10:04
******** and ********** that sell your data to ********
After complaining about not being able to cancel my contracts, I have received a call about an "upgrade" from the Pavillion branch in Durban, after saying that I am not interested in an upgrade and wanted to cancel all my existing contacts, the attendant rudely cut the call.
I have been receiving **** calls, messages and subscription requests since I have been complaining. All linked to vodacom, mostly automated messages from vodacom subscription services.
Pathetic company, shocking that they are allowed to operate like this. Worst business I have ever dealt with.
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Replies (1)Vodacom's replyOfficial
03 Nov 2022, 10:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2022, 10:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
