KB
Karin B
1 reviews | Active since Jul 2017
10 Nov 2022, 08:20
********
The great vodacom service provider, they should change their name to Vodanono. They are the biggest legal ******** that i know. They promise you everything and the consultants on the 082 135 no are so so friendly and apologetic for any inconvenience that there is BUT no consistency . in the last 4 weeks I have spoken to maybe 10 people regarding my 1(one) query. let me repeat the 1 query - with my 1 query i received 10 variations on the resolution of that 1 query - that's consistency - i would like to add my query has still not been resolved
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Vodacom's replyOfficial
10 Nov 2022, 08:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2022, 08:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KB
Karin B's updateReviewer Update
10 Nov 2022, 08:34I am not holding my breath as I am still waiting for the consultant to call me back from 4 weeks ago. i am also waiting for a reply from the complaints department.
I cant be surprised, it must be hard to follow up on all the queries - you not worth it
I cant be surprised, it must be hard to follow up on all the queries - you not worth it
KB
Karin B's update10 Nov 2022, 08:34
Reviewer Update
I am not holding my breath as I am still waiting for the consultant to call me back from 4 weeks ago. i am also waiting for a reply from the complaints department.
I cant be surprised, it must be hard to follow up on all the queries - you not worth it
I cant be surprised, it must be hard to follow up on all the queries - you not worth it