KC
Kea C

1 reviews | Active since Apr 2021

23 Feb 2023, 16:32

********!

I wish someone could just help me with Vodacom. They blatantly made me agree to a contract that they knew was far from being truthful. I called the. To come and collect their things the same day they delivered, that was last year December. Today I am stuck with a router that I am not using and with my money being deducted without any shame. I don't know how many times I have called and emailed.

I can't wait for the existing contract to come to an end. I will never recommend anyone to sign a contract with them or even get into their stores. You will be left with teary eyes

0
Replies (2)
Vodacom
Vodacom's reply24 Feb 2023, 07:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
KC
Kea C's update28 Feb 2023, 19:14
Reviewer Update
Good day

Collection was done today, will wait for the cancelation of the contract and my refund.

Regards,