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Vuyokazi M
1 reviews | Active since Oct 2016
21 Mar 2022, 01:28
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I used the Vodapay app to purchase a voucher for R500 worth R575, the transaction went through and I still haven't received my voucher, I have done everything to show them And yet NO REFUND OR VOUCHER has been provided. I have essentially been ****med of R500 by Vodacom through Vodapay.
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Replies (3)
Vodacom's replyOfficial
21 Mar 2022, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Mar 2022, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Vuyokazi M's updateReviewer Update
23 Mar 2022, 17:43Even now. Not a soul has called me and vodapay and vodacom are still sitting with my MONEY. MY MONEY!!!!!!!!!
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Vuyokazi M's update23 Mar 2022, 17:43
Reviewer Update
Even now. Not a soul has called me and vodapay and vodacom are still sitting with my MONEY. MY MONEY!!!!!!!!!
VM
Vuyokazi M's updateReviewer Update
29 Mar 2022, 09:03Where is my money????which records are these. Please don't come with ridiculous responses. You just closed the ticket Where's my money
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Vuyokazi M's update29 Mar 2022, 09:03
Reviewer Update
Where is my money????which records are these. Please don't come with ridiculous responses. You just closed the ticket Where's my money