WM
Warren M
1 reviews | Active since Apr 2020
31 Jul 2020, 15:21
********
I buy video ticket. Watch youtube but vodacom uses my anytime data. Depletes it. Then uses my video ticket. Its one **** after the other. Why why why. When i call vodacom. It takes forever to get to consultant. And before i get to consultant then vodacom cuts the line off. I dont want a callback from an agent. Thank you. When my contract expire ill move to telkom or something
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Vodacom's replyOfficial
01 Aug 2020, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2020, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team