1 reviews | Active since Jun 2017
I took my contract while i was working for them in 2013 as a call centre agent. I was sure that ill get the same treatment which i gave customers if i find employment elsewhere. Ever since i upgraded ive been getting kaak customer service pity i cant afford to cancel the contract. They billed me when im connected on wife, my airtime has gona missing and they would tell me about VLive which is part of Vodacom. I am fed up with the service that i got from one of TL called Bucie who was sarcastic through out my call!!!! Pathetic
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
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