MP
Mark P

1 reviews | Active since Jan 2016

18 Jan 2016, 15:56

****MED, R50 A DAY IS WITHDRAWN FROM MY AIRTIME.

I USE MY CEL VERY OFTEN AND I AM ON A CONTACT AT VODACOM, PLUS I NEED TO KEEP ON PAYING FOR AIRTIME, I AM SO BUSY SO I NEVER RELIASED THAT I AM BEING BILLED R50 A DAY FOR AN UNKNOWN OPERA TELKOM SERVICE?? HAVE NO IDEA WHO THIS IS?? THIS STARTED IN NOVEMBER AS TODAY TOLD BY VODACOM SHOP WHEN WENT IN TO CHECK WHAT IS GOING ON>> THEY CANCELLED THIS SO CALLED SUBSCRIPTION IMMEDIATELY BY CALLING STOP ALL ON 30333. <br> WHY DID THEY NOT INFORM ME OF THIS?? WHO IS OPERA TELECOM TEL ***, THEY GET YOUR CEL NUMBER AND DEDUCT EVERY DAY R50 FOR NO REASON, THIS IS A TERRIBLE **** AND MUST BE STOPPED IMMEDIATELY... I ALSO WANT MY MONIES BACK THAT THEY *******LY HAVE TAKEN FROM ME... PLEASE I JUST FOUND OUT ABOUT THIS AND FEEL SO DONE IN BY THIS ... I HAVE NEVER EVER SUBSCRIBED TO ANYTHING, BUT BE WARNED..... TO BE VERY CAREFUL IF YOU SEE AIRTIME BEING DEDUCTED THEN YOU HAVE BEEN ****MED LIKE ME... REGARDS MARK

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2016, 17:16
Official
Hello Mark Polly,

Thank you for making us aware of this issue.

A consultant will review and then make contact with you to assist.

Kindest Regards
MK, Consumer Website Team