****med into Contract Upgrade by Vodacom

Received a call from a Vodacom call centre in January 2022. They have upgraded my contract for better data and call tariffs without explaining to me that it was an upgrade. Tried to upgrade now due to phone giving troubel and now they say I am not due for an upgrade as I already upgraded in Jan 2022

. When I asked Vodacom to investigate the matter they came back with the conclusion that it was fair as the consultant did ask me if I wanted to add a device and I said no. Seriously I will say no because I DIDNT NEED AN UPGRADE!!!!they contacted me to offer better rates they never said they are doing an upgrade. I am shocked that Vodacom is treating their longtime customers like that. Now they can keep the stupid contract I will move my services to a new provider. I always feel bad for not wanting to take calls from Call centers but now I know why I shouldn't. They approached me to sell this package and then I am the one who gets ****med.