****med & de*****ed by Vodacom

<p>2 months ago I received a call from an agent from Vodacom. They told me they want to give me a free gift (wifi router) as part part of their promotion to retain customers. I politely declined as I knew that they were most probably tricking me into a contract. I must have told them about 5 times if not more that I did not want another contract with vodacom as I was planning to migrate to another network. The guy who called me instisted that the wifi router was a gift and there was going to be NO contract involved. I confirmed this with him several times.</p> <p> </p> <p>A week later a "gift" arrived, at the end of the month I found that vodacom had been charging me and deducting money from my account for a contract I didn't give consent for nor requested. I called vodacom several times to cancel this contract I know nothing about. I was told to send them an affidavit stating that I did not ask for a contract, I sent an affidavit and followed up on the matter.</p> <p>Till this day the matter hasnt been resolved, I find myself having to deal with their VERY POOR customer service and they are continuing to take my money.</p> <p>I am very disgusted by vodacom for this</p>