1 reviews | Active since Apr 2022
S*C*A*M*M*E*D CONNED BY VODACOM
Vodacom S*C*A*M*M*E*D ****MED me so badly, blatently and could not care less. I got a call from rhe contact center offering me a free laptop, reduced subscription which would not affect my upgrade. Low and behold when it comes a few weeks later I get a quote and noticed that i was being billed for the laptop and its affected my upgrade. I contacted Legalwise and the NCC who eventually got Vodacom to admit from the telephone recording that they had in fact **** to me and there was no such contract.
I was told to send the laptop back and that was it.
They promised me a new laptop for free and its in a phone recording.
Their way of dealing with this is to ask me send the laptop back to them and receive absolutely no refund.
They literally **** to me, conned me and are accepting no resposibility.
I want what was promised to me thats all.
Its no use trying to handle this yourself as Vodacom do not care. You will have to take legal action.
After being a loyal client for over 30 years this is the way that I am being treated. I have spent 100s of thousands with Vodacom.
I feel sick to my stomach
Conned by Vodacom
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
