1 reviews | Active since Jan 2015
****med by VodafoneLive "Game" p-squarem-hunkydory-c-0
I have been debited nearly R1300 from January to April 2018 for a VodafoneLive Game called p-squarem-hunkydory-c-0. I have no memory of asking for this service and have not received any service, just lots and lots of debits for unreceived MMS messages. Fortunately an excellent Vodacom employee called Shad-e in the Newlands office showed me how to unsubscribe. My point is that as a Vodacom Red client I expect more protection. A light Googling of this "game" shows others have been caught out too and also laid `Hellopeter complaints. Why haven't you blocked this **** Vodacom? The banks would have, had it happened in their environment.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
