****med by vodacom outsourced party

An agent contacted me on the 25 November telling me he is phoning me from Vodacom. The number that he phoned me from is ***. When I contacted Vodacom this morning to check that the correct information was captured they informed me that the company that processed my upgrade was Elite mobile.

I've been spending half of this morning going back and forth between Vodacom and Elite mobile. The agent said that the deal they are giving me is for 24 months. When I contacted them this morning they said that it was loaded for 36 months.

When contacting Elite Mobile they just told me they can't rectify this and that I had to send an email. When contacting Vodacom they just told me they can't do anything Elite Mobile needs to do an upgrade reversal.

This is the first and last time that I will be doing an upgrade over the phone just because they lie and **** you.