US
Umesh S

1 reviews | Active since Jun 2018

25 Jun 2018, 12:15

****med by Vodacom

So I called the madeforsummer customer service line and they advised me that I will not get the voucher for my upgrade because they are bound by strict terms and conditions.

@Vodacom: this is due to your company not advising me to register for the promotion for this travel voucher. Please advise what are you going to do about it because my contract fee gets deducted every single month without fail but you have failed in your commitments.

0
Replies (1)
Vodacom
Vodacom's reply25 Jun 2018, 12:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team