1 reviews | Active since Jun 2016

14 Jun 2016, 10:20

****med and now being harassed

<p>After Premature cancelling my vodacom account on the 17/february/2016 and paying more than R7000 to have it cancelled, they have continued deducting money from my account.</p> <p>I have called numerous times, different numbers, having my phone dropped and no one actually helping me.</p> <p>Now having automated numbers callingme more than 3times a day, leaving messages and voicemail saying i owe vodacom R580+.</p> <p>so after paying all that money to cancell my contract, they continue deducting 500+ from my account, and harassing me, noone can give me a striaght answer.</p> <p>These people are ****en ********!!!</p>

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Replies (1)
Vodacom
Vodacom's reply14 Jun 2016, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team