MV
Mickayline V

1 reviews | Active since Jan 2021

29 Jan 2021, 01:56

**** WITH SHAKE OFF COMPETITION.

I just want to express my complete disappointment and dissatisfaction with vodacom and the shake off competition. I've noticed that as soon as I come to close to completing puzzles the shake off in my app becomes disabled or has technical problems or either shows that you've already collected the puzzles. I have only one left in order to win at all puzzles and I never seem to get there because the same problems occur. This is so unfair and a complete ****! I am a loyal customer of vodacom and this treatment is terrible!

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2021, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team